Your privacy is not a formality at okzz — it is a core part of how we operate. This policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your own information.
Six key commitments that define how okzz handles your personal information
All data transmitted between your device and okzz is protected by industry-standard TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
okzz does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your information stays within the okzz ecosystem and is only shared where legally required.
You have the right to access, correct, and delete the personal data okzz holds about you. Submit a request to our support team at any time and we will respond within the timeframes set out in this policy.
okzz only collects the data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not collect data for the sake of it.
okzz retains your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised.
In the unlikely event of a data breach that affects your personal information, okzz will notify you promptly and take immediate steps to contain the breach and protect affected accounts.
Summary: okzz collects only the data needed to run the platform safely and legally. We do not sell your data. You have full rights over your information and can contact us at any time to exercise those rights. This policy applies to all users of the okzz website, mobile app, and related services.
okzz is an online casino and sports betting platform operated under a valid gaming licence and serving players primarily in Bangladesh. When this Privacy Policy refers to "okzz", "we", "us", or "our", it means the entity responsible for operating the okzz platform and processing your personal data.
okzz acts as the data controller for all personal information collected through the platform. This means we determine the purposes and means of processing your data and are responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
If you have any questions about how okzz handles your personal data, you can reach our team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.
okzz collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site or app, and occasionally from third-party verification providers. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, photo ID | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history, deposit and withdrawal records | Payment processing, transaction logs |
| Technical Data | IP address, device type, browser type, operating system, session duration | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, pages visited, features used, time spent on platform | Automatically via platform analytics |
| Communications Data | Support chat transcripts, emails sent to okzz, feedback submitted | Customer support interactions |
okzz does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulation and with your explicit consent.
okzz uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main ways we use your data include:
okzz processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
Your Consent: Where okzz relies on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawing consent will not affect any processing that has already taken place. To withdraw consent, contact [email protected] or update your preferences in your account settings.
okzz does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations:
okzz will never share your personal data with advertisers, data brokers, or any third party for their own marketing purposes without your explicit consent.
okzz uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here is a summary of the types of cookies we use:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the okzz platform. For more detailed information about the specific cookies we use, contact our support team.
okzz retains your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The specific retention periods we apply are:
When data reaches the end of its retention period, okzz securely deletes or anonymises it so that it can no longer be linked to you as an individual.
As a player on okzz, you have a number of rights in relation to your personal data. These rights are set out below. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.
Request a copy of all personal data okzz holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data okzz holds about you.
Request deletion of your personal data where there is no longer a legitimate reason for okzz to hold it.
Request that okzz restricts the processing of your data in certain circumstances, for example while a dispute is being resolved.
Request a copy of your data in a structured, machine-readable format so you can transfer it to another service.
Object to okzz processing your data for direct marketing purposes or on the basis of legitimate interests.
Please note: Some rights are subject to limitations. For example, okzz may be unable to delete certain data that it is legally required to retain. Where we cannot fulfil a request in full, we will explain why and tell you what we can do instead.
okzz takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:
While okzz takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, okzz will notify you without undue delay and take immediate steps to mitigate the impact.
You also play a role in keeping your account secure. Use a strong, unique password for your okzz account, enable two-factor authentication, and never share your login credentials with anyone. If you suspect your account has been compromised, contact okzz support immediately.
okzz is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register on or use the okzz platform in any way.
If okzz becomes aware that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe that a minor has registered on okzz, please contact us at [email protected] so we can investigate and take appropriate action.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. okzz supports responsible gaming and takes its obligations regarding underage gambling extremely seriously.
The okzz platform may contain links to third-party websites or services, for example payment provider portals or regulatory body websites. This Privacy Policy applies only to the okzz platform and does not cover the privacy practices of any third-party sites you may visit via links on our platform.
okzz is not responsible for the content, privacy practices, or security of any third-party websites. We encourage you to read the privacy policy of any third-party site before providing your personal information to them.
okzz may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify registered players by email and display a prominent notice on the platform.
The updated policy will take effect 7 days after notification, unless the change is required by law, in which case it may take effect immediately. The date at the top of this page always reflects when the policy was last revised. We recommend reviewing this policy periodically to stay informed of how okzz protects your privacy.
Your continued use of the okzz platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the updated policy, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way okzz handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and will respond promptly.
For information about your rights as a player, including responsible gaming tools and self-exclusion options, visit our Responsible Gaming page. For general platform questions, our FAQ page is a good starting point. You can also review our Terms and Conditions for the full rules governing your use of okzz.